Registration & Email
If you don't find the answer to your question, contact us.
SELECT A TOPIC (details for each are farther down the page):

HAVING REGISTRATION OR LOGIN DIFFICULTIES?

If you're having Registration or Login difficulties, please check the following:

1. Your email address can't begin with a number. 
2. The password field is case sensitive. You must re-enter your password exactly as you did when you registered. (ex: Password, PASSWORD or password). 
3. Your password must be a minimum of 6 characters and may consist of letters and/or numbers, but no special characters or hyphens. 
4. Can't remember your password? Click here for password assistance.

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FORGOT YOUR PASSWORD?

Can't remember your password? Click here for password assistance. Note: If you've already registered Chadwicks.com you're ready to go!

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HOW DO I VIEW OR MODIFY MY INFORMATION ?

Your account information can be viewed anytime by clicking on the My Account link at the top of our website.

To update or change to your account information, please call (877) 330-3393 and a Chadwicks Customer Care representative will personally assist you.

NOTE: For your convenience, if you are using the same login for our sister brand metrostyle®, any changes you make to your chadwicks.com account will be applied to your metrostyle.com account as well.

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WHY DO I NEED AN EMAIL ADDRESS?

In order to purchase from Chadwicks you must have an email address. You'll be asked for your email address when you enter your Billing Information at checkout. This is so we can communicate with you about your order. By entering a working email address, you're instantly entitled to receive an up-to-the-minute order status; links to track UPS package delivery; exclusive online discounts and product offerings; plus newsletters about the latest trends. We'll never send unsolicited e-mails to you, or sell or rent your e-mail address to anyone.

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WHY SHOULD I REGISTER?

While it's not required for you to register on our site, we strongly recommend it. It makes your shopping experience with us easy, convenient and more secure. Additionally, registration is FREE and EASY! Register Now

   - Exclusive Offers- your personal promotions are automatically displayed on the home page when you log in.
   - Save Your Bag for Later- too busy to checkout now? We let you save your shopping bag for later when things settle down and you have the time to checkout. 
   - Edit Info- Access or modify your own personal information anytime.
   - Detailed Order Status- complete details of your orders, including price, number of products, shipping method and cost, and address. 
   - Address Book- save time by saving friends' and family's addresses for fast and easy checkout.
   - Wish List- not sure of an item? Save it for later. Or email to friends and family. 

Register Now

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SUBSCRIBING/UNSUBSCRIBING TO EMAILS

When you sign up to receive our emails, you’ll get exclusive deals and discounts delivered directly to your inbox. Plus, you’ll be invited to preview new collections and shop online-only sales.

To sign up for emails, simply enter your email address in the “Sign Up” box on the homepage of chadwicks.com.

To be removed from our email list, click on the “unsubscribe” link at the bottom of any Chadwicks email then click “submit.”

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